Economist.com

Lost in Migration: Offshore Need Not Mean Outsourced"
Economist.com Feb. 2004

Outsourcing for Out-Sized Gains,
"Economist.com. 2002

"Hidden Role of Leadership Development" Economist. com 2004 (PDF)

"Balancing Service With Savings: Merger Integration In Retail Banking."
Economist.com, 2004

"Penny Wise Pound Foolish: How Under Investment Can Stifle Profitable Growth"
Economist.com

"Navigating Growth In Emerging Markets" with Marakon Associates for Economist.com, Dec. 2004

"How Management Education Can Improve Strategic Decision Making"
Economist.com 2004.

"Balancing Service with Savings: Customer-Centric Merger Integration In Retail Banking."
Economist.com

"Changing Tides Signal Tougher Times for U.S. Banks"
Economist.com 2004 "Introducing New Products: An Approach to Beating the Odds." Economist.com

Balanced Scorecard

How to Use Strategy Maps to Achieve Long Range Objectives," with Emergence Consulting, for BSC Report. (PDF)

"Executive Leadership,"
with Robert Kaplan, HBS Professor for BSC Report. (PDF)

"Creating Budget-less Organizations With the Balanced Scorecard." Balanced Scorecard Report. Nov/Dec 2000.

Journal of Business Strategy

"Want to Grow the Top Line? Manage Costs Better"
Journal of Business Strategy July August 2004

Growth Strategies" with Marakon for Journal of Business Strategy, March 2003 (PDF)

"Demystifying Advertising Investments," Journal of Business Strategy. Nov/Dec 2001.

Forethought Magazine

"Retailers at the Crossroads: How to Develop Profitable New "Growth Traps," with Michael Mankins, Marakon Associates for Forethought Magazine (UK). April/June 2002.

"The Four Disciplines of Value Growth," Forethought Magazine. (UK) July/August 2002.

"Turning Downturns Upside Down." Forethought Magazine (UK), November 2002.

Strategy and Leadership

"How Boards Can Increase Odds of M & A  Success."
Strategy and Leadership.  March 2002.

"Unlocking Value from Shared Services"
(Feature) Strategy and Leadership. May/June 2001.

"Beyond Bean Counting" Strategy and Leadership."
Nov/Dec 2001.

MIT Sloan Management Review

"Games Managers Play at Budget Time"
MIT Sloan Management Review Spring 2004

Chief Executive Magazine

"Getting Outsourcing Right" Chief Executive May 2003

Financial World Magazine

"Rules of Engagement: Client Retention," Financial World November 2004

Shareholder Value Magazine

"Value-Based IT Investment" (Feature)
Shareholder Value. Jan/Feb 2002.

ABA Banking Journal

"What's The Right Back Office Solution?"
ABA Banking Journal. Dec 2001.

Financial Executive

"Making the Leap from CFO to CEO."
Financial Executive Nov 2001.

Executive Excellence

"Understanding Motives." April 1999

Singapore Business Times . July 13, 2002

"Can Singapore GLCs Succeed Overseas?" (Opinion)

American Banker

"In Auto Lease Biz Bigger Isn't Always Better."
March 23, 2001